Alliance Guest Experience Award
5 October 2018
Amsterdam – October 5th 2018. Senses Restaurant by Lars Bertelsen
falls in the prizes for delivering first class service and an excellent culinary experience to their guests. On Thursday, October 4, the Hospitality Sales and Marketing Association International (HSMAI), in cooperation with the German Customer Alliance, presented the Guest Experience Award in the category Best Restaurant in the Netherlands to chef Lars Bertelsen and owner Taco van der Meer.
The award is based on customer satisfaction data and reviews of various portals including TripAdvisor, Booking.com, Hotels.com, Facebook, Google. This included both guest reviews and the average rating over the past twelve months and the restaurant's response to guest feedback. 'We are very proud to receive this award. An optimal culinary experience for our guests is central to Senses Restaurant at all times. Winning the HSMAI & Customer Alliance Guest Experience Award is a crown on our work, "says owner Taco van der Meer